Professional Experience
Eight years across banking, Web3, crypto and global tech communities, with partnership and relationship management running through all of it.
Jul 2025 – Mar 2026
Membership Growth, Retention & Community Manager
WomenTech Network
USA / Global (Remote)
- Drove community growth and member retention through targeted campaigns, curated content and virtual networking events for a global tech community of 4.5M+ professionals across 179 countries.
- Managed and nurtured strategic partnership relationships across key markets, supporting a network of 9,000+ Global Ambassadors and 70,000+ tech leaders.
- Leveraged AI tools and automation to generate leads, scale outreach and streamline partnership development workflows.
- Coordinated speaker sourcing and event logistics; used data analytics to measure retention, satisfaction and engagement KPIs.
- Developed operational templates, playbooks and processes to improve team efficiency and consistency.
- Moderated high-profile webinars with C-suite global leaders including the CEO of Xendit (Southeast Asia's leading payment gateway), the CEO of HP Indonesia and the CCO of Magicblocks.ai Australia, facilitating discussions on tech leadership, innovation and women in the digital economy.
Jan 2024 – Oct 2024
Digital Marketing Specialist
DankCity & DimeLabs
USA (Remote)
- Generated 10,000+ qualified leads through targeted digital marketing campaigns, e-commerce funnels and CRM-driven outreach.
- Executed multi-channel campaigns across social media, email marketing and content platforms, optimising performance through A/B testing and data analysis.
- Produced and edited promotional content assets including copy, visual materials and social media content to support campaign objectives.
DankCity
Leading cannabis culture platform: top articles, industry news and a curated directory of cannabis brands and dispensaries across North America.
DimeLabs
Top-tier Web3 marketing agency managing an extensive network of crypto, NFT and blockchain influencers across Twitter, YouTube, TikTok and Instagram.
Jun 2022 – Jan 2024
Business Development & Strategic Partnerships Manager
Digital Online Empire
Bali, Indonesia
- Secured 300+ strategic partnerships through the Bali Beach Boyz NFT project and the Bali Card tourism membership programme.
- Designed and implemented Discord bot automation to streamline community management operations and improve member experience.
- Drove revenue growth through influencer marketing campaigns, managing execution, budgets and collaboration agreements.
Partnership Network: Bali Card
The Bali Card tourism membership programme generated a network of 300+ verified partner venues and businesses mapped across the island, from Buleleng to Nusa Penida.
Sep 2022 – Mar 2023
Assistant Marketing Manager & Community Manager, Founding Team
Fleamint NFT Marketplace
Singapore (Remote)
- Founding team member of Fleamint, a global Web3 NFT marketplace connecting real and virtual assets. Joined at inception and built the entire community infrastructure from scratch.
- Grew the community from zero to 5,000+ members across Discord, Meta platforms, YouTube and virtual events, achieving 30% engagement growth through targeted activation strategies.
- Implemented Discord bot automation for moderation, onboarding and community interaction at scale.
- Boosted organic reach by 25% through strategic social media campaigns and content distribution across Web3 channels.
- Led PR efforts, proactively connecting with global crypto journalists and Web3 media to secure editorial coverage, contributing to brand visibility across international blockchain publications.
- Hosted and moderated community Twitter Spaces events (incl. Fleamint: A Rebuttal ft. James Gillingham) and coordinated a YouTube content series on Web 3.0 communities and the marketing revolution.
Feb 2022 – May 2022
Community Manager
Rio Marketing (Rio-De-Fi)
Hong Kong (Remote)
- Developed and executed engagement strategies to grow audiences across NFT and Web3 channels.
- Coordinated community events and managed KOL partnerships to maximise reach, including high-profile collaborations with Lupe Fiasco and Jason Derulo.
May 2017 – Oct 2021
Customer Service Representative
Bank Capital Indonesia
Jakarta, Indonesia
- Delivered front-line service handling daily inquiries, transactions and issue resolution with a focus on accuracy and customer satisfaction, earning Best Grade in the Intensive Basic Operational Programme.
- Managed high-volume queues efficiently, reducing waiting times and maintaining smooth service flow across a busy branch environment.
- Supported clients from diverse backgrounds, ensuring full compliance with ID and documentation requirements.
- Contributed to service process improvements and mentored incoming staff on operational best practices.
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